Harman India engineers create a solution for a safe return to the office

Harman India engineers create a solution for a safe return to the office
Harman are masters of the auditory world. Its engineers are behind the success of renowned brands such as JBL and AKG. Much of this R&D work is done by company staff in India. Of the 7,000 employees who work for Harman’s digital technology services unit, about 6,000 are based in centers in Bengaluru, Pune and Gurgaon.
But the experience of the American company goes far beyond audio electronics. It covers everything from telematics and connected car technology to 5G, healthcare and inflight entertainment technology. A recent big success for the India R&D team was the development of what Harman calls AccuAlertMe – a secure contact tracking and employee movement tracking platform. It won the Nasscom 2021 Social Impact Solution of the Year award.
The solution comprises Android and iOS end-user applications and a dashboard for HR managers and campus administrators. Target users are companies with a large, global workforce, as well as facilities that manage properties with large numbers of visitors, such as shopping malls and airports.
David Owens, senior vice president and general manager of digital technology solutions at Harman, says the system records employee entry and exit information, movement coordinates and proximity data while they are within the office premises. and generates violation alerts in real time. Help employees adhere to social distancing protocols. AccuAlertMe does not monitor or store any personally identifiable employee data.
Owens says the platform offers a secure, scalable and comprehensive framework for safe return to work, while also providing options for automated contact tracing that reaches three levels: direct, indirect, and indirect contact contacts.
The development team took a design-based approach, in which the design and engineering teams worked with the human resources team to come up with the correct workflows and reporting needs. Data protection and privacy teams were involved to ensure the solution meets those guidelines. The implementation of the solution went through an agile process and sprint-based launches. Stakeholder demos were planned accordingly. The team included experts in development and QA in mobile domains, in the cloud (data platforms), artificial intelligence and analytics.
“The implementation involved extensive training across the facilities, management, engineering, human resources and IT teams to accelerate adoption and address concerns,” says Owens. The solution is now used by several global organizations.

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